NCR Corporation Recruitment 2021: NCR Corporation Recruitment 2021 For Customer Engineer. High School Diploma or Equivalent candidates can apply. The detailed eligibility and application process are given below.
About Company: NCR Corporation (NYSE: NCR) is a leader in banking and commerce solutions, powering incredible experiences that make life easier. With its software, hardware, and portfolio of services, NCR enables transactions across financial, retail, hospitality, travel, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. We are leading how the world connects, interacts, and transacts with business because we do what we say we’ll do and stay accountable. As a united team, we consider a wide range of perspectives in bringing courageous new ideas to the real world, making sure that everything we create benefits everyone we work with.
Job Title: Customer Engineer
Location: Across India (Virtual Drive)
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Job Description:
- Provides prompt and courteous service responses to routine customer enquiries (for Tier I products)
- Performs minor maintenance, repairs and component replacement at the module level
- Assists in site preparation including cable installation, staging and standard testing of equipment
- Maintains parts inventory and related records
- Provides status reports throughout a service
- Diagnose problems – based on the information provided in assigned call as well as working with the customer to determine all issues at the site
- Responsible for ownership of customer issues until resolution according to SLA agreements
Develops and applies knowledge of:
- Security procedures
- Service level agreement requirements
- Escalation procedures
- Tools and processes for completing machine repairs
- Organize and plan time effectively
- Complete NCR specific Certification based on business/district needs and assigned LOBs as prescribed by manager
Skills:
- Formal vocational or technical certification
- Associate’s Degree preferred
- CompTIA, A+/N+ Certification preferred
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Qualification: High School Diploma or Equivalent
Work Experience: 0 – 2 Years
How to Apply for NCR Corporation Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here