Mobileum Recruitment 2020 : Mobileum Recruitment 2020 For Technical Support. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company : Mobileum is a leading provider of Telecom analytics for roaming, security and risk management and end-to-end domestic and roaming testing solutions. More than +900 operators rely on its Active Intelligence platform to increase roaming revenues, to improve network security, to minimize risk and to ensure active testing and monitoring. With a strong record of innovation, Mobileum is recognized for its ability to extract network and customer insights and to convert them into real-time actions that increase revenue, improve customer experience and reduce costs. Headquartered in Silicon Valley, Mobileum has global offices in Belgium, Dubai, Germany, India, Portugal, Singapore and UK.
Job Title : Technical Support
Location : Bangalore
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Job Description :
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Ask customers targeted questions to quickly understand the root of the problem.
- Track computer system issues through to resolution, within agreed time limits.
- Talk clients through a series of actions, either via phone, email or chat, until they have solved a technical issue.
- Salary: 4.5 LPA
Eligibility Criteria :
- BE / B.Tech (Computer Science, Electronics and Communication)
- Minimum Marks 70% Graduation in 2019,2020 No Backlogs Accepted
- Class XII Marks: 70%
- Class X Marks: 70%
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Qualification : B.E / B.Tech
Work Experience : Fresher
How to Apply for Mobileum Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here