Dell Recruitment 2020 For Technical Support | Any Graduate / Under Graduate

Dell Recruitment 2020 : Dell Recruitment 2020 For Technical Support. Any Graduate / Under Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company : Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry’s most comprehensive and innovative portfolio from the edge to the core to the cloud.

Job Title : Technical Support

Location : Bangalore

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Job Description :

  • Provide first level Support on Dell supplied products and/or peripherals
  • Assign incidents in line with documented guidelines and procedures
  • Demonstrate good judgment in analyzing information to make routine decisions.
  • Handle inbound calls, emails, and web interface to support existing and new customers.
  • Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
  • Be compliant and adhere to process design as per the management decision.
  • Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.
  • Understand the administrative and operational requirements of the job.
  • Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database

Skills :

  • First-rate customer focus, phone etiquette and work ethic
  • Excellent communications skills
  • Graduate Fresher to 4 years of relevant work experience required
  • Undergrad with 1 year of relevant work experience required
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Ability to handle stressful situations.
  • Goal/Career oriented and self-motivated
  • Good Knowledge of PC Hardware/Software for desktop & portable systems
  • Any relevant Certification/Qualification.

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Qualification : Any Graduate / Under Graduate

Work Experience : 0 – 4 Year

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How to Apply for Dell Recruitment 2020?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply : Click Here