American Express Recruitment 2023: American Express Recruitment 2023 For Customer Service Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: American Express is a global services company, provides customers with exceptional access to products, insights and experiences that enrich lives and build business success. Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do and achieve more.
Job Title: Customer Service Analyst
Location: Gurgaon
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Job Description:
- Managing and processing New Commercial Client and Card Member applications for EMEA & US market
- Servicing Clients through Emails or Inbound and outbound calls
- Ensure established compliance measures are met when completing set up and maintenance of accounts.
- Performing appropriate checks against incoming Corporate Applications ensuring that AXP meets its regulatory, fraud, risk, AML, and due diligence requirements
- Liaising with internal Business Partners with relation to any erroneous or incomplete set ups received
- Manage the “end to end” journey of a commercial setup and Card Member
- Multitask and efficiently navigate through multiple screens and systems to effectively provide extraordinary customer care Work in a fast-paced, structured service center environment
- Document necessary account information and offer solutions that benefit the customer and our business
- Maintain acceptable performance standards, including effectiveness, efficiency, and quality
Eligibility:
- Applicant must be a Graduate
- Enterprise Leadership Behaviors
- Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
- Bring Others with You: Build the Best Team, Seek and provide Coaching Feedback, and Make Collaboration Essential
- Do It the Right Way: Communicate Frequently, Candidly and clearly, Make Decisions Quickly and effectively, and Live the Blue Box Values, Great Leadership Demands Courage
- Demonstrated ability to work independently in a fast-paced, structured, high-volume environment with minimal supervision.
- Proven negotiation/problem-solving skills with internal and external clients
- Strong flexibility/adaptability to manage multiple tasks within stringent time frames while maintaining accuracy
Preferred Qualifications:
- Must possess strong planning and organizational skills
- Demonstrated excellent written/verbal communication skills and ability to communicate and work effectively with all levels of management
- Must be flexible to work in a 24-hour environment, weekends (depending on business needs)
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Qualification: Any Graduate
Work Experience: Freshers / Experience
How to Apply for American Express Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here