XL Dynamics Recruitment 2021 : XL Dynamics Recruitment 2021 For IT Help Desk. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : XL Dynamics India Pvt. Ltd. was established in 2002 and incorporated in 2005, with its wholly owned office located in Navi Mumbai. We are a privately held corporation providing IT, audit and quality control outsourcing solutions to a defined clientele in the US mortgage industry. In today’s fast-moving and evolving global workplace, it is crucial for businesses to continuously streamline their processes and use cost-effective technology solutions. We provide comprehensive solutions to the US Mortgage Banking Industry.
Job Title : IT Help Desk
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Job Description :
- Providing technical support for all hardware/software problems.
- Maintaining overall ownership of user’s issues & ensuring resolution within agreed service levels.
- Managing the help-desk system by recording appropriate information for fault incident and resolving the fault from a remote location or by accessing the user’s desktop.
- Managing service requests, software installations, new computer setups, upgrades, etc.
- Supporting the following technologies: Microsoft Office, Internet Explorer, Windows, desktops, laptops, printers, network printer, NICs, basic LAN/WAN connectivity and others as assigned.
- Troubleshooting network related issues.
- Troubleshooting login and domain related issues.
- Troubleshooting operating system and general software related issues.
- Recording escalations from employees and notify the IT head on any operational escalations and complaints.
- Resolving the queries in accordance with help-desk escalation process.
- We do not have rotational shifts.
- Candidates who have already appeared for our selection process in the last 3 months are not eligible for this opening.
- Job Shift: Day / Night
- Salary Range: ₹ 3,00,000 – ₹ 5,00,000 p.a
Qualification : Any Graduate / Post Graduate
Work Experience : 0 – 5 Years
How to Apply for XL Dynamics Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here