ZS Associates Recruitment 2021 : ZS Associates Recruitment 2021 For IT Help Desk Associate. Bachelor’s / Master’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company : ZS is the world’s largest firm focused exclusively on helping companies improve overall performance and grow revenue and market share, through end-to-end sales and marketing solutions – from customer insights and strategy to analytics, operations and technology. More than 6,000 ZS professionals in over 20 offices worldwide draw on deep industry and domain expertise to deliver impact for clients across multiple industries, including consumer products, energy, high-tech, insurance, medical products and services, and pharmaceuticals.
Job Title : IT Help Desk Associate
Location : Pune
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Job Description :
- Troubleshooting IT-related issues for a user population of ZS employees and clients using ZS proprietary software via telephone and remote access.
- Common query topics include: VPN via RSA soft token, IP telephony, Active Directory and Exchange, network connectivity, file server and file share access, application-specific issues).
- Complete administrative tasks, such as tracking help desk calls, assisting with organizational efforts and asset management.
- IT team projects as assigned.
Skills :
- A+ certification or Microsoft Certified Systems Administrator;
- Ability to approach problem-solving methodically and analytically;
- Strong oral and written communication skills;
- Strong customer service orientation;
- Professional appearance and demeanor, with ability to exercise good judgment and discretion;
- Ability to work varied hours, enabling support in a 24/7 environment;
- Ability to travel between offices, primarily within India.
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Qualification : Bachelor’s / Master’s Degree
Work Experience : 1-2 Years
How to Apply for ZS Associates Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here