Prodapt Walk-In Drive For Customer Support Associate | 24th – 26th Oct 2024

Prodapt Walk-In Drive: Prodapt Walk-In Drive For Customer Support Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Prodapt began its operations in 1999 and currently employs 2000+ resources across the world. With a strong global clientele of digital service providers, Prodapt is one of the premier solutions providers to the global telecommunications industry. It is a global leader in providing IT, product, network, and operational services for the digital service provider (DSP) vertical. Many leading DSPs have been associated with Prodapt to strengthen their business and gain a competitive edge. The organization’s service portfolio includes a wide array of advanced technologies, telco-specific frameworks and next-gen labs to provide maximum service excellence and ROI to the clients.

Job Title: Customer Support Associate

Location: Chennai

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Requirements:

  • Technical Assistance: Provide support for telecom systems, including troubleshooting hardware and software issues.
  • Customer Support: Assist customers via chat, addressing their technical concerns and providing solutions.
  • System Monitoring: Monitor network systems to identify and resolve inconsistencies or issues.
  • Documentation: Maintain records of issues and resolutions for future reference.
  • Upgrades and Maintenance: Process customer requests for system upgrades and perform regular maintenance tasks.
  • Collaboration: Work with other technical teams to escalate and resolve complex issues.

Eligibility :

  • Only Fresher can Apply .
  • Looking for candidates with IT or Computer science educational background is mandatory
  • Need good communication
  • Flexible to work from office in Rotational night shift and rotational week off.
  • Location: Chennai one , Thoraipakkam.

Perks:

  • The night shift allowance is on top of the package.
  • Performance-based Incentives.
  • Provision of 2 way cab
  • One meal every day based on the shift

Note:

  • Bring your updated resume to the interview.
  • Diploma and experienced candidates can refrain.

Assessments conducted -Must practice well and attend he interview:

  • Typing (Type Dojo -35 WPM-1 min test)
  • English (EF set set – 15 min Test)

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Qualification: Any Graduate

Work Experience: Freshers

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Walk-In Date: 24th – 26th Oct 2024

Time: 12.00 PM – 5.00 PM

Venue: Module 1, Tower 1 (3rd Floors), IT Special Economic Zone Chennai 1 IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Rd, Thoraipakkam, Tamil Nadu 600097

Contact: Nivitha (7305952225)

How to Apply for Prodapt Walk-In Drive 2024?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Walk-In

For more info: Click Here