NTT DATA Walk-In Drive 2024: NTT DATA Walk-In Drive 2024 For Customer Support. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title: Customer Support
Location: Chennai
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Job Description:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Requirements:
- Ability to work regularly scheduled shifts from Monday-Friday (8:00 PM to 6:00 AM) or (5.30 PM to 3.30 AM).
- High school diploma
- Good knowledge in using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
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Qualification: Any Graduate / Post Graduate
Work Experience: 0 – 2 years
Walk-In Date: 13th Feb 2024
Time: 10:00 AM to 1.30 PM
Venue: DLF IT SEZ Park Main Entrance, 2nd Floor, Block 7, 1/124, Mount Poonamallee Rd, Manapakkam, Chennai, Tamil Nadu 600089
Contact Person: Kalaivani Ranganathan
How to Apply for NTT DATA Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here