ICICI Bank Recruitment 2022: ICICI Bank Recruitment 2022 For e-Relationship Manager & Phone Banking Officer. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: ICICI Bank is a leading private sector bank in India with total consolidated assets of Rs. 13.77 trillion (US$ 182.0 billion) at March 31, 2020 and profit after tax of Rs. 95.66 billion (US$ 1.3 billion) for the year ended March 31, 2020. The Bank has a network of 5,324 branches and 15,688 ATMs across India. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management.
Job Title: e-Relationship Manager & Phone Banking Officer
Location: Bangalore / Hyderabad / Secunderabad / Chennai / Indore / Bhubaneswar
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Job Description (e-Relationship Manager):
- Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channel
- Provide professional customer service to achieve high customer satisfaction and retention
- Have complete knowledge of customer base in terms of the profile, demographics and assets in the bank
- Serve as one-point contact to the mapped customers of the bank
- Cross selling of new products and services for both new and existing customers
- Providing advisory for various products offered by Banks to enhance relationship value
- Develop and maintain banking relationships with select group of customers through individualized customer service
- Generate new business to achieve defined targets in terms of no of customers, volumes and revenue for the segment
- Achieve the budgeted cross sell targets
- Ensure coverage of customer base in accordance with business plans
Location: Hyderabad / Secunderabad, Chennai, Indore
Experience: 6 – 10 Years
Click Here to Apply (For Hyderabad / Secunderabad)
Click Here to Apply (For Chennai / Indore)
Job Description (Relationship Manager – Multi-National Corporate):
- Credit Appraisal Relationship manager is expected to understand in detail the client’s business, financials and prepare quality appraisal note in collaboration with Risk Management team.
- Documentation ARM facilitates disbursement of funds once sanction is in place through coordination with various internal groups.
- ARM is also expected to complete post-disbursement documentation activities in coordination with control groups such as Legal, Compliance, Credit Middle Office.
- Portfolio management Assist the Relationship Manager in managing a high quality portfolio of corporate clients.
- Support the Relationship Manager in achieving business targets, acquiring and onboarding new clients.
Location: Bangalore / Chennai, Hyderabad / Secunderabad
Experience: 1 – 10 Years
Click Here to Apply (For Bangalore / Chennai)
Click Here to Apply (For Bangalore / Hyderabad / Secunderabad)
Job Description (Phone Banking Officer):
- As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and service their banking, financial and investment need.
- Phone banking officer is responsible for resolving customer queries over the phone on day-to-day bases providing efficient service, providing customers with relevant products and service information and cross-selling various banking products to our existing customers over the phone.
- To do so, it is imperative to develop a thorough understanding of the customer’s profile, demographics, banking behaviour and portfolio.
- Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement.
Location: Chennai / Bhubaneswar, Hyderabad / Secunderabad, Indore
Experience: 0 – 4 Years
Click Here to Apply (For Chennai / Bhubaneswar)
Click Here to Apply (For Hyderabad / Secunderabad, Indore)
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Qualification: Any Graduate
Work Experience: Freshers / Experienced
How to Apply for ICICI Bank Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Links are given after the JD