HCLTech Walk-In Drive 2024: HCLTech Walk-In Drive 2024 For Customer Support. Undergraduate / Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centred around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totalled $12.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
Job Title: Customer Support
Location: Chennai
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Job Description:
- HCL Tech – International Voice process for banking sector (FRESHERS)- Sep 26th & 27th 2024
- Designation: Customer Support
- Process: Inbound Calling. * No sales or upselling or cross-selling. *
- Experience: FRESHERS
- Educational Qualification: Only Arts & Science graduates.
- The highest educational qualification 12th can be considered – Age should be above 20yrs
- Engineering graduates will not be considered*
- Shift: UK Shift (MUST BE COMFORTABLE WITH ROTATIONAL SHIFT)
- Candidates should be within 20Kms from the office location*
- Salary: 2.5 to 2.8 LPA
Responsibilities:
- Responding to clients via both voice and written communication.
- Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individual’s needs
- Responding to queries regarding Experian, our products, services, data and client accounts
- Managing multiple client queries at once
- Utilizing workflow tools to manage your own workload
- Contributing to the achievement of team targets including service levels and quality measures
- Maintain accurate records of customer communication and discussions using the appropriate internal system/s
- Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
- Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
- Ensure that good client/consumer outcomes are at the center of all operational activity and decision making
- Deliver great clients and consumer service and seek to exceed client/consumer expectations
Requirement:
- Excellent communication skills both verbal and written Mandatory.
- A problem-solving mindset.
- The ability to multi task
- Able to work well as an individual and as part of a team
- Any Graduation or 12th is mandatory.
Perks and Benefits:
- A cab facility is Available (Home pickup & Drop)
- 5 Days working
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Qualification: Undergraduate / Graduate
Work Experience: Freshers
Walk-In Date: 26th – 27th Sept 2024
Time: 12:30 PM – 3:00 PM
Venue: HCL – ETA 1- Village and Panchayat, ETA- Techno Park, Special Economic Zone 33 Rajiv Gandhi Salai, Navallur, Taluk, Chengalpattu, Tamil Nadu 603103
Contact HR: Deepthi
How to Apply for HCLTech Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here