Genpact Recruitment 2020 : Genpact Recruitment 2020 For Process Associate – Customer Service. Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title : Process Associate – Customer Service
Location : Hyderabad
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
Job Description :
- Address all end-user queries as per the process and policies defined in the workflow
- Comprehend user sentiment, leverage emotional intelligence and drive issue resolution and support satisfaction
- Analyze, Improvise, Adapt and Deliver with accuracy, dedication and consistency
- Identify issue trends and report it to the Subject Matter Experts and Front-line Managers
- Be a great teammate, work with your peers to help your team perform better!
Minimum Qualifications :
- Freshers are eligible.
- Commerce Graduate.
- Excellent Communication Skills (verbal and written).
- Typing skills of 32 words per minute with 90% accuracy.
- AMCAT: English – 390, Quant Ability – 285, Logical Ability – 315.
- Ops Line Evaluation will be on comprehension, clarity, confidence, bilingual proficiency, objection handling, technical capability and stability
Preferred Qualifications :
- Technical Expertise – Mobile OS interfaces, connectivity, app level knowledge, and familiarity with Android and iOS.
- Customer Service background will be an added value.
- Incessant Curiosity – Question the status quo, find ways to make things better, probing and analytical ability.
- Must be willing to work in a 24/7 environment.
Join Our Telegram Group for Instant Job Notification
Qualification : Graduation
Work Experience : Fresher / Experienced
How to Apply for Genpact Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here