Axis Bank Recruitment 2023: Axis Bank Recruitment 2023 For Branch Relationship Officer. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : Incorporated in 1994, Axis Bank has emerged as one of India’s most trusted banks & the third largest in the private sector. It is among the country’s first new-generation private sector banks, & offers the entire spectrum of financial services, spanning large & mid-corporates, SME & retail businesses. The Bank has nine international offices with branches in Singapore, Hong Kong, Dubai, Colombo & Shanghai. It has representative offices in Dubai, Abu Dhabi, and Dhaka & an overseas subsidiary in London, UK.
Job Title: Branch Relationship Officer
Location: Chennai
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Job Description :
- As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customers by offering the bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits.
- They will be required to use their communication skills to add new customers and Cross Sell of Bank products.
- As part of the daily cadence, BROs are required to engage with existing customers of the Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer.
- BROs are expected to process customer transactions and Service requests within a defined turnaround time (TAT) and ensure end-to-end closure.
- BROs may also be posted as tellers as per the organization’s requirements for processing cash transactions of customers.
- BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, and WhatsApp banking wherever possible
Responsibilities :
- Offering solutions and cross-selling the Bank’s retail banking and third-party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.)
- Achieve Business budgets as assigned by the organization on a monthly basis consistently.
- Generating referrals and leads of new customers for the sale of the bank’s products.
- Promoting the bank’s products by taking part in marketing activities and customer visits outside the branch.
- Contact existing customers to bring in more deposits and cross-selling of bank’s products.
- Timely and accurate processing of customer transactions and requests.
- Handle customer queries and provide correct solutions to ensure there are no customer complaints.
- Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
- Ensure that all audit requirements of the bank are met by optimum audit rating.
- Complete all mandatory certifications required for the role (EUIN, SP Certification etc.)
- Complete all learning activities/ trainings conducted by the bank from time to time.
- Daily entry of interaction with customers in the bank’s CRM system.
- Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time
Skills:
- Knowledge of banking regulations and norms
- Maintain a high level of knowledge of banking products and services
- Good communication (both verbal and written) skill in both English and the local language
- Ability to handle pressure and meet deadlines
- Good networking and relationship-building skills
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Qualification: Any Graduate / Post Graduate
Work Experience: 0 – 2 Years
How to Apply for Axis Bank Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here