American Express Recruitment 2024: American Express Recruitment 2024 For Customer Service Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: American Express is a global services company, that provides customers with exceptional access to products, insights and experiences that enrich lives and build business success. Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do and achieve more.
Job Title: Customer Service Analyst
Location: Gurgaon
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Job Description:
- Amex Savings is proud to make available a set of online deposit products provided by American Express National Bank.
- In support of these products, we are hiring an Operations Team Care Professional to provide support and handle the life of an Amex Savings and/or CD account from application to closing.
- Every one of our Operations Team Care Professionals represents the American Express Brand.
- They take their work personally because they’re more than a friendly voice, they’re problem solvers and relationship builders.
- The people you’ll work with, and the customers you’ll care for, value your passion and unique personality as much as we do.
- We manage the customer relationship with the bank by managing everything from updating addresses to processing applications.
Eligibility:
- Customer First focus = Easy, Recognize Solve
- Customer service experience with exceptional listening and relationship-building skills
- Strong computer literacy with a solid working knowledge of current internet technology, the ability to research information for business-related purposes and proficiency with Microsoft Office Products
- Strong written and verbal communication
- Attention to detail with the ability to quickly identify problems and suggest sound resolutions
- Ability to use good judgment in decision-making
Preferred Qualifications:
- Resilient with the desire to continually improve personal performance, customer satisfaction and business brand
- Strong time management skills and the ability to work under pressure with limited supervision
- Ability to effectively manage change and remain calm in stressful situations
- Have a mindset of innovation with a mindset of streamlining internal processes for greater speed and agility.
- American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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Qualification: Any Graduate
Work Experience: Freshers / Experience
How to Apply for American Express Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here