Amazon Walk-In Drive 2024: Amazon Walk-In Drive 2024 For Customer Support. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers worldwide.
Job Title: Customer Support
Location: Bangalore
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Responsibilities:
- The Seller Support Associate demonstrates end-to-end ownership of every seller interaction coupled with proactive problem-solving and provides exceptional support to sellers.
- Demonstrates effective, clear and professional written and oral communication.
- Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
- Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
- Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
- Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
Preferred Qualifications:
- Education: Bachelor Degree in any discipline with 0-5 years of experience.
- Excellent written and verbal communication in English.
- Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
- Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
- Candidates willing to work on Phone/chat & emails (concurrent blended profile)
- During the first four months (Training & Transition) no unplanned leaves are allowed.
- Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
- Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME)
Additional Information:
- Information security: You should be will to sign an undertaking pertaining to do’s and don’ts in accordance to the data Security policy
- Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off)
- Relocation and accommodation: Amazon will not include any relocation bonus/assistance and the process of relocating to the office location has to be borne by the candidate.
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Qualification: Bachelor’s Degree
Work Experience: 0 – 5 Years
Walk-In Date: 14th – 15th March 2024
Time: 9.00 AM – 10.30 AM
Venue: Amazon Development Centre India Pvt. Ltd • Taurus-1 Bagmane Constellation Business Park • K.R. Puram, Marathalli Ring Road, Mahadevpura, • Bengaluru – 560037
How to Apply for Amazon Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more Details: Click Here