Amazon Recruitment 2024 For Support Operation Specialist

Amazon Recruitment 2024: Amazon Recruitment 2024 For Support Operation Specialist. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.

About Company: Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa for our customers: shoppers, sellers, content creators, and developers worldwide.

Job Title: Support Operation Specialist

Location: Bangalore / Hyderabad

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Job Description:

  • Support ops 6-month contractual Amazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon (FBA) Support Operations site in Bangalore.
  • FBA is a growing business built around Amazon’s world-class capability in Ordering, Fulfillment, Transportation and Customer Service.
  • By leveraging our current scale and supply chain, FBA can provide a low-cost alternative for fulfilment and enable sellers to rapidly grow their business.
  • As mentioned by Jeff Bezos, Founder of Amazon.com, in his annual letter to shareholders, FBA is one of the strategic long-term opportunities for the company to improve the lives of sellers and buyers while leveraging our billion-dollar logistics infrastructure to generate increasing free cash flow and triple-digit return on invested capital.
  • Our long-term vision is that customers can order and receive a seller’s product the same day anywhere in the world.
  • Support Operation’s role in FBA is to support Sellers with financial-related questions and ensure they are addressed in accordance with policy.
  • We believe consistency is the foundation to the world-class service we provide our Sellers and Support Operations is at the centre of ensuring consistent and fair evaluation of Seller inquiries.

Responsibilities:

  • Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests. •
  • Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact centre environment (email/ticketing only, no phones). •
  • Achieving weekly productivity and quality targets.
  • A day in the life Consistently improving Seller experience About the team Mission – To mitigate business risk while driving an excellent customer experience Internal job description Loop competencies

Eligibility:

  •  Bachelor’s Degree
  • Experience with Microsoft Office, including Outlook, Word, and Excel
  • Exceptional analytical, logical and data-gathering skills
  • Excellent communication and comprehension skills
  • Excellent problem-solving skills Preferred qualifications
  • Experience in a production environment and proven track record of achieving productivity and quality targets.
  • Previous experience in a contact centre environment.
  • Experience in problem-solving, including the ability to recognize non-obvious patterns
  • Experience in prioritizing multiple tasks of competing priority with the ability to meet deadlines.
  • Ability to maintain high levels of confidentiality and data security standards.
  • A strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment.
  • A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations.
  • Clear oral and written communication skills.
  • Experience with fraud or risk investigations.
  • Experience in payments & banking domain.
  • Demonstrated positive, results-oriented attitude.
  • Excellent team player capable of learning and sharing knowledge in a team environment.

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Qualification: Bachelor’s Degree

Work Experience: 0 – 3 Years

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How to Apply for Amazon Recruitment 2024?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Click Here