Nielsen Recruitment 2024: Nielsen Recruitment 2024 For Operations Analyst. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: Nielsen shapes the world’s media and content as a global leader in audience insights, data and analytics. Through our understanding of people and their behaviours across all channels and platforms, we empower our clients with independent and actionable intelligence so they can connect and engage with their audiences—now and into the future. Nielsen operates around the world in more than 55 countries. Learn more at http://nlsn.co/6006JMfty and connect with us on social media (LinkedIn, Twitter, Facebook and Instagram).
Job Title: Operations Analyst
Location: Mumbai (Work From Home)
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Job Description:
- Execute procedures to meet internal/external SLA’s and quality
- Train and certify (where applicable) on business policy and standard operating procedures
- Adhere to standard operating procedures, business policy
- Work with process coordinators to develop and update procedures
- Implement new process improvement and programs
- Escalate issues, and queries to the manager/operations incident management
- Identify opportunities for procedure improvement Work with clients to complete day-to-day
- BAU activities Support on-call rotations or off-shift availability as required by the business
- Perform quality checks to ensure the integrity of data for clients and downstream systems
- Data entry
- Verify system functionality and validation of reporting for clients
- Respond to client inquiries direct or indirect via the change requests and
- Issuetrak process and/or via Client Service Rep’s Research and respond to E&Y Auditing requests to meet established SLAs
- Assist Process Lead/Team Lead with the creation of and data gathering for KPI & Metrics Assist Process Lead
- Team Lead with UAT reviews for new software releases
Skills:
- Uses logic to analyze data and capability to draw conclusions and convey or provide advice or consultation to business leaders
- Ability to communicate clearly, concisely and effectively both verbally and in written communication
- Proficient with the use of GOOGLE desktop tools
- Proficient use of streaming services and devices
- Maintain composure and respond appropriately in stressful or crisis situations
- Ability to identify and leverage best practices
- Willingness to learn new technologies and adapt to change
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Qualification: Bachelor’s Degree
Work Experience: Freshers / Experience
How to Apply for Nielsen Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here