Amazon Recruitment 2021: Amazon Recruitment 2021 For Customer Service Associate – Chat Process. 10+2 / Diploma / Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Job Title: Customer Service Associate – Chat Process
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- An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.
- This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
- Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
- The Virtual Customer Service Chat Support is for Bengaluru location with a permanent work-from-home model that offers opportunities to those looking for flexible options, empowering them to achieve their full potential.
- Compensation Range: 2.17 to 2.61 Lacs Per Annum
- Action oriented, self-disciplined and organized
- Effective time management skills and ability to prioritize work time to ensure productivity and department standards
- Ability to communicate clearly with both internal and external customers
- Excellent comprehension skills – ability to clearly understand and address customer issues appropriately
- Excellent composition skills – ability to compose grammatically correct, concise, and accurate written responses
- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Excellent Communication and typing skills
- Health insurance benefits upto 5 Lacs Per Annum
- Sodexo Zeta Meal Card- INR 1100/month i.e. 13,200/- PA
- Night Shift Allowance – INR 150/Night
- Overtime Allowance as per company policy
- Internet Allowance (Only work from home) – upto INR 1250 per month
- Desktop will be provided by Amazon
- 5-day working week with 2 consecutive days off. (The off days change based on business requirement)
Qualification: 10+2 / Diploma / Any Graduate
Work Experience: 0 – 5 Year
How to Apply for Amazon Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here