Amazon Recruitment 2021: Amazon Recruitment 2021 For Customer Service Associate. 10+2 / Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Job Title: Customer Service Associate (Work From Home)
Location: Noida / Hyderabad / Pune / Kolkata / Chandigarh / Coimbatore / Lucknow / Jaipur
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Job Description:
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events
- Ability to work overtime as required by business – as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.
- CTC: ₹ 3,00,000 – 3,50,000 P.A.
Skills:
- Action oriented, self-disciplined and organized
- Effective time management skills and ability to prioritize work time to ensure productivity and department standards
- Ability to communicate clearly with both internal and external customers
- Excellent comprehension skills – ability to clearly understand and address customer issues appropriately
- Excellent composition skills – ability to compose grammatically correct, concise, and accurate written responses
- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Excellent communication and typing skills
Benefits:
- Zeta Meal Card INR 1100 Per month i.e. 13,200/- PA
- Night Shift Allowance INR 150/Night
- Overtime Allowance as per company policy
- Desktop Provided by Amazon for Work
- Five days working
- Rotational Shifts
- Each employee and their dependents (Spouse and 2 Children) are covered up to Rs.500,000 under the floater benefit scheme
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Qualification: 10+2 / Any Graduate
Work Experience: 0 – 5 Year
How to Apply for Amazon Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply:
- Click Here to Apply for Noida
- Click Here to Apply for Hyderabad
- Click Here to Apply for Pune
- Click Here to Apply for Kolkata
- Click Here to Apply for Chandigarh
- Click Here to Apply for Coimbatore
- Click Here to Apply for Lucknow
- Click Here to Apply for Jaipur