Harman Recruitment 2021: Harman Recruitment 2021 For Associate Engineer. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company: HARMAN designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world.
Job Title: Associate Engineer
Location: Bangalore
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Job Description:
- Engineering Graduate with 0-1-year experience as a L1 technical support engineer, including front-line contact with customers via phone and e-mail.
- Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, ticketing system updates, support case acknowledgements, provisioning activities, etc
- Support Customers over the phone/email by answering their product questions and offering technical assistance.
- Experience on working with remote support groups, international support groups, and 24×7 support operations.
- The position is shift based covering 24/7 as part of a rotation [Monthly] which encompasses nights and weekend working.
- Should have experience in Client Interaction.
- Good communication and ability to work independently.
- Good technical capability with strong planning and follow up Skills, Monitoring and regular status updates to management.
Skills:
- Basic Knowledge on SQL Queries.
- Multi OS experience Windows, Unix.
- Multitasking capabilities which includes Ticket handling & Follow-ups
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Qualification: B.E / B.Tech
Work Experience: 0 – 1 Year
How to Apply for Harman Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here