Zycus Hiring 2026: Apply for Zycus Product Support Intern 2026 — Freshers welcome. Join SaaS product support team in Mumbai (hybrid/remote options). Apply now for immediate openings.
🔍 About Zycus:
Zycus is a leading global provider of A.I.-powered Source-to-Pay suites for procurement, finance, and AP organizations. Our comprehensive product portfolio includes eProcurement, eInvoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management, Financial Savings Management, Project Management, Request Management, Supplier Network, Insight Studio, and Merlin A.I. Suite with intelligent bots. Our spirit of innovation and passion for helping organizations create more significant business impact is reflected among the hundreds of procurement solution deployments we have undertaken over the years.
💼 Job Role: Product Support – Intern
Location: Mumbai
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📝 Job Description:
- Act as the first point of contact for customers, handling queries and issues via email, chat, and calls
- Support Zycus Procurement Applications (Source-to-Pay suite)
- Collaborate with Technical Account Management and cross-functional teams to resolve customer issues efficiently
- Assist in product configuration, troubleshooting, and incident management
- Participate in User Acceptance Testing (UAT) and validation processes
- Contribute to knowledge sharing, process improvements, and automation initiatives
- Analyze customer requirements and suggest effective solutions or workarounds
- Ensure high levels of customer satisfaction through timely and quality support
Skills:
- MBA or Engineering Graduate (B.E./B.Tech) in Computer Science, IT, Electronics, Mechanical, or related fields-2025 and onwards passout ONLY
- 0–1 year of experience (freshers can apply)
- Strong written and verbal communication skills
- Basic understanding of technical concepts and SaaS products
- Familiarity with MS Excel and analytical thinking
- Willingness to work in rotational shifts (including night shifts if required)
- Strong problem-solving mindset and eagerness to learn
- Ability to multitask and collaborate with internal and external stakeholders
What You’ll Gain:
- Hands-on experience with enterprise AI-driven procurement solutions
- Exposure to global clients and real-world business challenges
- Opportunity to work with cross-functional teams in a fast-paced environment
- Skill development in product support, analytics, and customer engagement
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📌 Eligibility Criteria
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Qualification: B.E / B.Tech / MBA
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Work Experience: 0 – 1 Year
✅ How to Apply for Zycus Hiring 2026?
Interested candidates can apply online by clicking the application link below: