Wipro Walk-In Drive: Wipro Walk-In Drive For Back Office Executive. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
Job Title: Back Office Executive
Location: Gurgaon
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Job Description:
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.,
Skills:
- Only Non-Tech graduate – BA/B.Com/B.Sc (non-technical), BBA/ BCA/ MA, M.Com, part-time MBA. (B.Tech/M.Tech/Full Time MBA-are not eligible)
- Associate (Process: US HR operations)-Night Shift (Both Side Transport)
- Basic knowledge of MS office & Excel
- Good Communication skills
- 0-36 months
Note:
- Mandate to carry your original ID Card and final (Double) vaccination certificate
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Qualification: Any Graduate
Work Experience: 0 – 3 years
Walk-In Date: 12th April 2024
Time: 11.30 AM – 2.00 PM
Venue: Building 2, Candor Tech Space, IT/ITES,SEZ, Tikri, Sector-48, Gurgaon – 122001
Contact: Yatharth Srivastava
How to Apply for Wipro Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here