Wipro Recruitment 2024: Wipro Recruitment 2024 For Service Desk Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and bold new future.
Job Title: Service Desk Analyst
Location: Hyderabad
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
Job Description:
- Authoring test planning with appropriate knowledge of business requirements and corresponding testable requirements
- Implementation of Wipro’s way of testing using Model-based testing and achieving efficient way of test generation
- Ensuring the test cases are peer-reviewed and achieving less rework
- Work with the development team to identify and capture test cases, ensure version
- Setting the criteria, parameters, scope/out-scope of testing and involvement in UAT (User Acceptance Testing)
- Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc
Eligibility:
- Develop and automate tests for software validation by setting up test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
- Ensure the test defects raised are as per the norm defined for the project/program/account with clear descriptions and replication patterns
- Detect bug issues prepare file defect reports and report test progress
- No instances of rejection/slippage of delivered work items and they are within the Wipro / Customer SLAs and norms
- Design and timely release of test status dashboard at the end of every cycle test execution to the stakeholders
- Providing feedback on usability and serviceability, tracing the result to quality risk and reporting it to concerned stakeholders
Skills:
- Status Reporting and Customer Focus on an ongoing basis concerning testing and its execution
- Ensure good quality of interaction with customers w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
- On-time deliveries – WSRs, Test execution report and relevant dashboard updates in Test management repository
- Updates of accurate efforts in eCube, TMS and other project-related trackers
- Timely Response to customer requests and no instances of complaints either internally or externally
Join Our Telegram Group for Instant Job Notification
Qualification: Any Graduate
Work Experience: Freshers / Experience
How to Apply for Wipro Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here