Tech Mahindra Walk-In Drive 2024: Tech Mahindra Walk-In Drive 2024 For Technical Support. Undergraduate / Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.9 billion company with 113,550+ professionals across 90 countries, helping over 926 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across several technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).
Job Title: Technical Support
Location: Hyderabad
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
Job Description:
- Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after-hours on-call support for troubleshooting technical issues.
- Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
- Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
- First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.)
- Exposure to retail industry devices such as Point-of-Sale devices, Zebra devices, switches, routers, printers, other store equipment devices is preferred.
Eligibility:
- Experience Min. 6 Months to 1 Year (Mandatory) and 1 to 5 Years (Preferred)
- Good to have – Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite), Windows and Office365
- Good to have ITIL Knowledge
- Graduate from an accredited institution or Undergraduate with relevant technical experience
- Previous customer/technical support or technology experience
- Immediate joiners are preferred
Join Our Telegram Group for Instant Job Notification
Qualification: Undergraduate / Graduate
Work Experience: 0 – 4 Years
Walk-In Date: 18th – 21st March 2024
Time: 11.00 AM – 2.00 PM
Venue: Address Survey No. 62/1A, Technology Centre, Special Economic Zone, Qutubullapur Mandal, Ranga Reddy District, Bahadurpally, Hyderabad – 500043
Contact: Sanjana
How to Apply for Tech Mahindra Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here