Diebold Nixdorf Walk-In Drive 2024: Diebold Nixdorf Walk-In Drive 2024 For Technical / Non Technical Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: We’re the world leader in connected commerce, with proven expertise and comprehensive portfolios in cutting-edge systems technology, multi-vendor software and service excellence for both financial and retail customers. Diebold Nixdorf employs approximately 25,000 employees in more than 130 countries around the world. We are publicly traded on the New York Stock Exchange under the symbol “DBD.” Specialities: financial and retail self-service solutions, services, security solutions, software, cash management, and branch and store transformation.
Job Title: Technical / Non-Technical Support
Location: Hyderabad
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Job Description:
- Guide customer according to solution trees and knowledge base to solve incidents and service requests (e.g. Password resets, SW configuration, etc.). If not successful inform customer about next steps.
- Ensure high levels of customer satisfaction with individual calls.
- Answer inbound customer calls, including detailed recording of the issue according to defined processes.
- Usage of remote tools (where applicable) to analyze and resolve tickets.
Eligibility:
- Any Graduate having excellent communication (verbal & written) skills are eligible.
- Should be good at customer handling skills.
- Should have great interpersonal skills.
- Freshers or experienced both are eligible.
- Should be flexible to work in rotational /night shifts.
- Experience: 0 to 8 years.
- Working days: 5 working days / 2 rotational week off.
- Employee Benefits: Medical Insurance + Night shift allowances.
- Free transport provided 2 ways commute (under 30kms)
Preferred Skills:
- Good technical knowledge in supported customer specific Hardware, SW environment and Customer support
- Knowledge of customer service principles and practices.
- PC literacy, especially usage of Microsoft Office package.
- BPO Industry Knowledge preferred.
- Strength in communication, teamwork, processes and customer orientation, especially friendly and kind behaviour on the phone
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Qualification: Any Graduate
Work Experience: 0 – 5 Years
Walk-In Date: 19th March 2024
Time: 9.30 AM – 5.30 PM
Venue: 9th Floor, Vega Building, The V-Ascendas IT Park, Plot No 17, Software Units Layout, HITEC City, Inorbit Mall Rd, D Block, Madhapur, Hyderabad, Telangana 500081
Contact: Lakshmi Angara (8977021734)
How to Apply for Diebold Nixdorf Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here