Tata Communications Recruitment 2022 For Customer Service Executive

Tata Communications Recruitment 2022: Tata Communications Recruitment 2022 For Customer Service Executive. Any Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Tata Communications is a leading global digital infrastructure provider that powers today’s fast growing digital economy. The company’s customers represent 300 of the Fortune 500 whose digital transformation journeys are enabled by its portfolio of integrated, globally managed services that deliver local customer experiences. Through its network, cloud, mobility, Internet of Things (IoT), collaboration and security services, Tata Communications carries around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants and 4 out of 5 mobile subscribers.

Job Title: Customer Service Executive

Location: Chennai

Freshers Jobs by City
Bangalore Jobs
Chennai Jobs
Delhi NCR Jobs
Hyderabad Jobs
Mumbai Jobs
Pune Jobs

Job Description:

  • Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning.
  • Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks.
  • Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
  • Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves.
  • Identify and lead implementation for any new network updates.
  • Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications.
  • Manage and monitor planning and delivery of orders in terms of configuration management.
  • Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.
  • Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
  • Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary.
  • Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement.
  • Ensures that all installation functions are performed in a timely fashion to meet specifications.

Skills:

  • Is able to apply broad knowledge of one area within Provisioning and Configuration Management or advanced knowledge of specific professional/operational practices.
  • Checks for problems in existing systems and modifies work processes following defined procedures.
  • Operational role responsible for achieving day-to-day objectives.
  • Works under direct supervision

Join Our Telegram Group for Instant Job Notification

Qualification: Any Graduate

Work Experience: 0 – 2 Years

Interview Questions
Core Java Interview Questions
Hibernate Interview Questions
Java Servlets Interview Questions
JDBC Interview Questions
Python Interview Questions
Spring Interview Questions
SQL Interview Questions
Top 30 HR Interview Questions with Answers For Freshers

How to Apply for Tata Communications Recruitment 2022?

Interested and Eligible candidates can apply for this drive online by using the link below.