Sutherland Recruitment 2021 : Sutherland Recruitment 2021 For Customer Service – Consultant. Diploma / Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in re-engineering process. We design exceptional customer experiences for the digital age, by deconstructing your business processes, rethinking, rebuilding, and delivering them back smarter, more efficient and more effective than before.
Job Title : Customer Service – Consultant
Location : Hyderabad
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Job Description :
- Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant.
- We are a group of driven and hard-working individuals.
- If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
- Answer inbound calls to provide exceptional customer service to consumers.
- Respond to inquiries about products and services, processing payments, or performing general account maintenance.
- Up-selling customers to new products or services may be encouraged.
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
Qualification : Diploma / Any Graduate
Work Experience : Fresher / Experienced
How to Apply for Sutherland Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here