Postman Recruitment 2020 : Postman Recruitment 2020 For Technical Support – Intern. B.E / B.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company : Postman is the only complete API development environment. Today we have 10 million developers and over 500K companies using our comprehensive set of built-in tools to support every stage of the API life cycle. With Postman you can design, mock, debug, test, document, monitor, and publish your APIs all in one place. Our customers are doing more and more astounding things with the Postman product every day, and as a result, we are growing rapidly.
Job Title : Technical Support – Intern
Location : Bangalore
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Job Description :
- Becoming a technical expert on the Postman platform
- Taking ownership of customer reported issues and seeing problems through to resolution
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues
- Working with engineering teams to ensure speedy resolution
- Contributing to our FAQs, which serve as our customer’s knowledge base
- Interacting with Postman’s developer community of 11 million+ via our public Github issue tracker and the customer community on our web site.
- Achieving key metrics around CSAT, responsiveness and # of iterations to a successful resolution
Skills :
- The ideal candidate would have an interest in providing excellent customer support experiences for a global SaaS company with millions of end-users.
- Experience, or interest in, a scripting language (Javascript, Python, BASH, etc) would be a huge plus.
- Excellent client-facing skills.
- Excellent written and verbal communication skills.
- Very comfortable with technical concepts, great analytical skills, and can explain how Postman works to a range of audiences.
- Familiarity with software products in general, basics of networking, fundamentals of REST APIs, and how the web works.
- Familiarity with Zendesk, Jira and Confluence are positives.
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Qualification : B.E / B.Tech
Work Experience : Fresher
How to Apply for Postman Recruitment 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here