PhonePe Recruitment 2023: PhonePe Recruitment 2023 For Ops Analyst. Bachelor degree candidates can apply. The detailed eligibility and application process are given below.
About Company: PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform.
Job Title: Ops Analyst
Location: Bangalore
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Job Description:
- Monitor business application dashboards and anomaly detection systems for issues and errors
- Identify root causes of errors and investigate their impact on business operations
- Analyze and provide insights on issue fixes to reduce business loss
- Creation of monthly/weekly reports to drive business decisions
- Collaborate with cross-functional teams to drive issue resolution and provide updates on issues and fixes.
- Coordination with external partners and vendors to ensure a smooth flow of business
- Responsible for defining, developing and communicating key metrics and business trends to partner and management teams.
- Creation and maintenance of documentation related to processes, issues, and solutions.
- Grasping the underlying processes and data flows and should be able to analyze and work on the errors
- Liaison with partner insurance for day-to-day business operations and act as a bridge between partner SPOCs and internal business, product & tech teams.
- Involvement in automating the processes and MIS
Skills:
- Strong attention to detail, problem-solving and analytical skills.
- Exceptional written and verbal communication skills.
- Ability to manage internal and external stakeholders effectively.
- Ability to work independently and within a team environment.
- Ability to multitask and work on a diverse range of requirements.
- Basic to advanced knowledge of Microsoft Excel, Docs, and Google sheets
- Ready to work in rotational shifts.
- Basic SQL knowledge would be a plus
- Reporting, Automation, Dashboarding, and Monitoring experience would be a plus.
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Qualification: Bachelor’s degree
Work Experience: Freshers / 1 to 2 years
How to Apply for PhonePe Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here