NTT DATA Recruitment 2024: NTT DATA Recruitment 2024 For Junior Microsoft Engineer. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title: Junior Microsoft Engineer
Location: Bangalore
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Job Description:
- Monitor client infrastructure and solutions
- Identify problems and errors prior to or when they occur
- Identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
- Investigate first-line incidents assigned and identify the root cause of incidents and problems
- Fulfill approved requests following agreed procedures
- Provides telephonic or chat support to clients when required
- Execute approved maintenance activities including patching and configuration changes
- Follow the required handover procedures for shift changes to ensure service continuity
- Report and escalate incidents where necessary
- Ensure the efficient and comprehensive resolutions of incidents and requests
- Update existing knowledge articles or create new ones
- Identify opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities
- Contribute to / support on project work as and when required
- Work on implementing and delivering Disaster Recovery functions and tests
Requirements:
- Bachelor’s degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience)
- Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)
- Entry-level experience or completion of the relevant intern program
- Entry-level experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration
- Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.)
- Ability to communicate and work across different cultures and social groups
- Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
- Ability to maintain a positive outlook at work
- Ability to work well in a pressurized environment
- Ability to work hard and put in longer hours when it is necessary
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting
- Ability to adapt to changing circumstances
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey
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Qualification: Bachelor’s Degree
Work Experience: 0 – 2 Years
How to Apply for NTT DATA Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here