NTT DATA Recruitment 2023: NTT DATA Recruitment 2023 For Helpdesk Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title: Helpdesk Associate
Location: Bangalore
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Job Description:
- Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.
- Record, Update and Escalate Support issues to the next level promptly.
- Support all IT onboarding activities for end-users •
- Work with our internal IT Teams on system testing, integration and maintenance. •
- Engage in the discovery of new IT business tools, to support our business users and our internal IT Team.
- Seek, Suggest, Evaluate and implement process and Technology improvements. •
- Willing to learn & grow in other IT Business areas
Skills:
- Excellent English written and verbal communication skills. •
- Exceptional customer service skills. •
- Great Team player •
- Great communication skills, comfortable working with various stakeholders •
- Strong troubleshooting skills, bug finding, and resolution •
- Ability to work independently within a diverse global team •
- IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)
- In addition, preferable skills and behaviours include: •
- Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. •
- Knowledge in Desktop Support •
- Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Powerpoint etc.
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Qualification: Any Graduate
Work Experience: Freshers / Experience
How to Apply for NTT DATA Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here