NTT DATA Off Campus Drive 2020 : NTT DATA Off Campus Drive 2020 For Customer Support. Any Graduate / Post Graduate Fresher candidates can apply. The detailed eligibility and application process are given below.
About Company : NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.
Job Title : Customer Support
Location : Chennai
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Job Description :
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
- Responding to customer requests by phone and/or in writing to ensure timely resolution of unpaid medical insurance claims
- Analyzing medical insurance claims for quality resolution
- Resolving complex situations following pre-established guidelines
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Organizing and completing tasks according to assigned priorities
Skills :
- Ability to work regularly scheduled shifts from Monday-Friday 5.30 pm to 3.30 am
- University degree or equivalent that required 3+ years of formal studies of the English language
- Fluent in English with demonstrated proficiency in written and verbal communication
- 0-6 months of experience in a global call center, where you had to correspond in writing or over the phone with customers or business associates who spoke English
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
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Qualification : Any Graduate / Post Graduate
Work Experience : 0 – 1 Year
How to Apply for NTT DATA Off Campus Drive 2020?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here