Mphasis Recruitment 2024: Mphasis Recruitment 2024 For Technical Support Associate. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Mphasis (BSE: 526299; NSE: MPHASIS) applies next-generation technology to help enterprises transform businesses globally. We are an expert, customer-centric technology partner, and our unique Mphasis Front2Back™ Transformation approach places our clients’ customers at the heart of our business. We use the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2 TM=1) digital experiences to our clients and their end customers. Our Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world.
Job Title: Technical Support Associate
Location: Bangalore
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Job Description:
- Role & Responsibilities: Freshers Opening
- Job Role – Technical Support
- Shift Timing – 24/7 shift
- Job Location – Bangalore
- Job Level – L1 Engineer
Responsibilities:
- The tasks of these Engineers could include one or more of the following:
- Must possess the zeal to demonstrate a Customer culture in every interaction
- Ability to troubleshoot and fix Hardware/ Networking/OS-related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.
Eligibility:
- Bachelors degree ( any stream )
- Excellent English written and verbal communication skills and any one regional language
- Basic computer hardware knowledge
Skills:
- Effective Communication Skills/Clarity in communication
- Ability to Handle Pressure and display emotional stability
- Speed and Efficiency
- Problem Solving ability and logical approach
- Listening capacity
- Customer centricity
- Patience and empathy
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Qualification: Any Graduate
Work Experience: 0 – 1 Year
How to Apply for Mphasis Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here