Microsoft Off Campus Drive 2026: Microsoft Off-Campus Drive 2026 — Apply for Technical Support Engineer (Apprentice). Freshers welcome. Eligibility, selection process, and how to apply for Microsoft jobs in India.
🔍 About Microsoft:
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world. We do business in 170 countries and are made up of 144,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.
💼 Job Role: Technical Support Engineer – Apprentice
Location: Bangalore
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📝 Job Description:
- Identify and categorize IT service requests and incidents, ensuring accurate logging and tracking using the organization’s incident management tools.
- Analyze specific client agreements, Service Level Agreements (SLA), and management plans.
- Identify the latest changes, procedures, and practices related to service requests and obtain sufficient information from customers to understand the nature of the problem.
- Implement and adhere to service level agreements (SLAs) by logging tickets, capturing incident details, and ensuring timely resolution.
- Perform initial diagnosis of issues based on customer-provided information and implement appropriate solutions.
- Install, configure, and maintain a variety of software tools and applications, including MS Office, databases, and CRM systems.
- Utilize remote troubleshooting tools to resolve technical issues and provide support to end users.
- Engage in continuous learning and development, staying updated with the latest industry practices and technologies.
- Access the organization’s knowledge base to identify solutions and workarounds for service requests and incidents.
- Demonstrate essential communication methods in line with gender inclusiveness and PwD (People with Disability) sensitivity.
Requirements:
- Pursuing bachelor’s degree in Information Technology, Computer Science, Electronics, or a related field.
- Fluency in English, with strong reading, writing, and verbal communication skills.
Important Notice:
- Please consider this only as a job posting and application for the role of an apprenticeship with Microsoft.
- Please note that the apprenticeship program is for a period of 12 months and is not a full-time permanent opportunity. The apprenticeship program promotes skill development by providing practical, on-the-job training.
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📌 Eligibility Criteria
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Qualification: Bachelor’s Degree
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Work Experience: Freshers
✅ How to Apply for Microsoft Off Campus Drive 2026?
Interested candidates can apply online by clicking the application link below: