Kyndryl Recruitment 2024: Kyndryl Recruitment 2024 For Technical Support. Bachelor’s Degree candidates can apply. The detailed eligibility and application process are given below.
About Company: We have the world’s best talent that designs, runs, and manages the most advanced and reliable technology infrastructure daily. Together, we think holistically about the health of these vital technology ecosystems. We will be a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We’re raising the bar.
Job Title: Technical Support
Location: Gurgaon
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Job Description:
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible.
- Freshers are also considered.
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience in utilizing available time efficiently to achieve effective and efficient results.
- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solving problems and narrowing down reported issues, identifying root causes, and finding creative solutions to effectively address customer concerns.
- Ability to identify basic hardware parts and be aware of basic hardware concepts.
- Experience in user-level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Find opportunities and implement process improvements
- Ability to empathize and work with customers in real time to resolve issues.
- Willing to work in Night Shifts / Rotational Shifts.
Eligibility:
- 0 – 1 year of experience in
- Knowledge of Windows
- Support help desk knowledge
- Troubleshooting and problem-solving skills
- Customer support knowledge
- Active listener with the flexibility to modify approach and adapt to customer needs
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Qualification: Bachelor’s Degree
Work Experience: 0 – 1 year
How to Apply for Kyndryl Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here