IntouchCX Walk-In Drive 2024: IntouchCX Walk-In Drive 2024 For Chat Process. Undergraduate / Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: We’re revolutionizing the global customer experience across all industries, delivering innovative, value-driven customer care solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize your CX through our data-driven and brand-specific approach. By delivering actionable insights, we drive team performance and ROI alignment to meet your strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with your brand. Our track record speaks for itself and our long-standing relationships speak to our performance.
Job Title: Chat Process
Location: Hyderabad
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Job Description:
- The agent has to Support through Chat.
- The agent has to respond to customer complaints in a professional manner
- The agent has to resolve complaints successfully in accordance with established guidelines The agent should have the ability to build rapport with the customer
- The agent should have the ability to overcome objections and ask for business
Eligibility Criteria:
- Must be a Graduate or Undergraduate ( No Pursuing Candidate)
- Minimum understanding of Customer Service & should have a minimum of 6 months of experience in an International Chat or Voice support role
- Freshers with excellent verbal and written communication skills can also apply
- Should be flexible to work for both Voice and Chat support
- Immediate joiners are preferred
- 100% work from the office
- Willing to work 24-7 shifts (Night Shifts/ Late Night Shifts and rotational shifts)
Skills:
- Candidates will be preferred based on their understanding of e-commerce websites
- Should possess effective Written & Verbal Communication skills and Comprehension skills.
- Should have excellent typing Speed (At least 30 WPM).
- Should have Excellent interpersonal and intrapersonal skills & should be a team player.
Benefits:
- We will provide both ways free transportation up to (a 30Kms radius or as per the Hiring limits)
- Work Location: Hyderabad (Kokapet or Raheja Mind Space)
- Incentives based on performance
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Qualification: Undergraduate / Any Graduate
Work Experience: 0 – 3 Years
Walk-In Date: 29th Feb 2024
Time: 11.00 AM – 2.00 PM
Venue: Building No: 2a, Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, India (View on map)
Contact: Ridha ( 8712238036 )
How to Apply for IntouchCX Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here