Infosys BPM Walk-In Drive: Infosys BPM Walk-In Drive For Service Desk and Customer Service. B.E / B.Tech / BCA / MCA / B.Sc / M.Sc / Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Job Title: Service Desk and Customer Service
Location: Bangalore
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Job Description:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
- Work from Office
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
Things to remember while entering the campus:
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
- Documents to Carry:
- Carry 2 Copies of print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
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Qualification: B.E / B.Tech / BCA / MCA / B.Sc / M.Sc / Any Graduate
Work Experience: 0 – 2 Years
Walk-In Date: 19th, 23rd & 26th September (All Friday’s & Mondays)
Time: 10:00 AM – 12.30 PM
Venue: Infosys BPM Ltd, Focus Tower Plot No.25 and 23
Konappana Agrahara Village, Begur Hobli
Electronics City, Bengaluru, Karnataka – 560100
How to Apply for Infosys BPM Walk-In Drive?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here