HGS Recruitment 2021 : HGS Recruitment 2021 For Trainee Process consultant. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company : A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 45,900 employees across 69 delivery centers in seven countries making a difference to more than 600 of the world’s top brands across nine key verticals.
Job Title : Trainee Process consultant – Voice Process
Location : Hyderabad
Freshers Jobs by City |
---|
Bangalore Jobs |
Chennai Jobs |
Delhi NCR Jobs |
Hyderabad Jobs |
Mumbai Jobs |
Pune Jobs |
Job Description :
- Processing claims/handling incoming calls and take appropriate actions as per the process guidelines.
- Understand the basic professional standards and established procedures, policies before taking action and making decisions.
- Maintain customer satisfaction ratings through TAT and quality standard basis client SLA’s
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company platform to keep each customer record updated
- Attend mandatory training sessions to stay updated on product or company policy changes
- Adhere to attendance and punctuality norms.
Skills :
- Good Oral and Written Communication Skill – English
- Basic Telephone Etiquettes & MS Office
- Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skills
- Fresher’s Only
- Age – Up to 30 years
Join Our Telegram Group for Instant Job Notification
Qualification : Any Graduate (No B.E / B.Tech)
Work Experience : Freshers
How to Apply for HGS Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here