HCLTech Walk-In Drive 2023: HCLTech Walk-In Drive 2023 For Customer Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centred around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totalled $12.8 billion. To learn how we can supercharge progress for you, visit hcltech.com.
Job Title: Customer Support
Location: Hyderabad
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Job Description:
- Diagnose coverage & impression variance in Ad campaign served using analytical data & make recommendations to improve coverage.
- Analyze billing & explain detailed breakdown of the revenue & invested costs to the Customer.
- Analyze policy violations in Ads served, liaise with policy team to identify the remedy & communicate to the customer.
- Provision account activation & other admin tasks to set up an Ad campaign.
- Able to visualize & create reports to present campaign performance.
- Provide email and chat support in English.
- Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs
- Available to work in a 24×7 set up
Skills:
- Basic understanding of HTML, Javascript & CSS
- Strong analytical skills
- Excellent spoken communication skills & phone etiquetes
- Proficient in English writing and speaking skills
- Able to handle calls /email and Chat
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Qualification: Any Graduate
Work Experience: Freshers
Walk-In Date: 09th – 10th Dec 2023
Time: 11:00 AM – 06:00 PM
Venue: Hcl Tech, Phoenix Infocity Pvt. Ltd SEZ, Hitec City-2, Hyderabad – 500081
Contact Person: Shikha Tanwar (7678561318)
How to Apply for HCLTech Walk-In Drive 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here