Groww Recruitment 2023: Groww Recruitment 2023 For Customer Success Executive. Undergraduate courses / B.Com/ BBA / BBM / B.A / B.Sc / MBA / PGDM. candidates can apply. The detailed eligibility and application process are given below.
About Company: Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first-principle thinking and technology to solve problems at scale. If this excites you, join us.
Job Title: Customer Success Executive
Location: Across India
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Job Description:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Expectations from successful candidates are:
- Eagerness to learn about the company’s products and their capabilities.
- Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Excellent interpersonal and relationship-building skills.
- Knowledge of other regional languages is helpful if the company works within the country.
Eligibility Criteria:
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education
- Must be fluent in English and Hindi
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Qualification: Undergraduate courses / B.Com/ BBA / BBM / B.A / B.Sc / MBA / PGDM
Work Experience: 0 – 1 Years
How to Apply for Groww Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here