Genpact Virtual Drive: Genpact Virtual Drive For Customer Service. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Customer Service
Location: Hyderabad
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Responsibilities:
- Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
- Identify and rectify unidentified cash and manage end to end process of Cash applications.
- Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
- Follow up on customer/internal disputes, and customer questions and working between departments to get a resolution.
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.
Eligibilities:
- Graduation
- Strong English language skills (verbal and written)
- B.tech/M.tech/BCA/MCA are not eligible for the opportunity.
- Candidate should be comfortable with Work from Office and US Shift (Night Shift).
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Qualification: Any Graduate
Work Experience: 0 – 1 year
Virtual Drive Date: 11th Sept 2024
Time: 11.00 PM – 1.00 PM
Venue: https://genpact.zoom.us/j/2020262622
How to Apply for Genpact Virtual Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here