Genpact Virtual Drive: Genpact Virtual Drive For Customer Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Customer Support
Location: Hyderabad
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Responsibilities:
- Provide resolution to maintain standards of quality
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.
Eligibilities:
- Any Graduate (PG an added advantage)
- Freshers are eligible
- Fluent in English Language
Preferred Qualifications
- Effective probing skills and analyzing / understanding skills
- Problem-solving skills with customer-centric approach
- Must be able to work on a flexible schedule (including weekend shift work
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Qualification: Any Graduate
Work Experience: 0 – 3 years
Virtual Drive Date: 2nd April 2024
Time: 12.00 PM – 2.00 PM
Venue: Zoom ID: https://genpact.zoom.us/j/97598531179
How to Apply for Genpact Virtual Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here