Genpact Recruitment 2021: Genpact Recruitment 2021 For Process Associate – Order to Cash. Undergraduate / Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Process Associate – Order to Cash
Location: Hyderabad
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Job Description:
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
- Inbound & outbound calling
- Provide payment plans basis customer requirement
Skills:
- Strong Communication Skills (verbal and written)
- Good customer handling skills
- Good communications skills
- High Energy level
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Qualification: Undergraduate / Any Graduate
Work Experience: Fresher / Experienced
How to Apply for Genpact Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here