Genpact Recruitment 2021: Genpact Recruitment 2021 For Process Associate – Customer Service. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Process Associate – Customer Service (Non Voice)
Location: Hyderabad
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Job Description:
- We are inviting applications for the role of Process Associate, Non-Voice Customer Care
- We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment
- Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
- Provide resolution to maintain standards of quality
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Skills:
- Freshers are eligible
- Fluent in English
- Effective probing skills and analyzing / understanding skills
- Problem solving skills with customer centric approach
- Must be able to work on a flexible schedule (including weekend shift work)
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Qualification: Any Graduate (PG an added advantage)
Work Experience: Fresher / Experienced
How to Apply for Genpact Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here