Genpact Recruitment 2021: Genpact Recruitment 2021 For Process Associate – Customer Care. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Process Associate – Customer Care (Non Voice)
Location: Hyderabad
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Job Description :
- Provide resolution to maintain standards of quality
- Recognize trends and patterns and raise issues timely
- Provide insights to help improve the support to the users
- Maintain a thorough understanding of process and policies
- Provide excellent customer service to our customers
Skills :
- Freshers are eligible
- Proficient in English
- Effective probing skills and analyzing / understanding skills
- Problem-solving skills with customer-centric approach
- Able to work on a flexible schedule (including weekend shift work)
- Knowledge of MS Office and use of voicemail and electronic mail systems
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Qualification: Any Graduate / Post Graduate
Work Experience: Fresher / Experienced
How to Apply for Genpact Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here