Genpact Recruitment 2024: Genpact Recruitment 2024 For Customer Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. We obsess over operations and focus on the details – all 78,000+ of us. From New York to New Delhi and more than 20 countries in between, Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working.
Job Title: Customer Support
Location: Hyderabad
| Freshers Jobs by City |
|---|
| Bangalore Jobs |
| Chennai Jobs |
| Delhi NCR Jobs |
| Hyderabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
Responsibilities:
- Respond to customer queries and customer’s concerns.
- Demonstrates effective, clear and professional written and oral communication.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seek solutions through logical reasoning
- Demonstrates strong problem-solving capabilities and assists customers in case of any issues.
- Provide excellent customer service to our customers.
- You should be responsible for exhibiting a capacity for critical thinking and analysis
- Responsible for showcasing a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
- Basic knowledge of how digital payments work is required.
Eligibility:
- Graduate (Any Discipline)
- Freshers are eligible.
- Proficiency in spoken & written English & Hindi and with a neutral English accent.
Preferred qualifications:
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with a customer-centric approach
- You should be able to work on a flexible schedule (including weekend shifts)
Join Our Telegram Group for Instant Job Notification
Qualification: Any Graduate
Work Experience: Freshers
How to Apply for Genpact Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here