Genesys Recruitment 2023: Genesys Recruitment 2023 For Software Engineer. B.E / B.Tech / M.E / M.Tech candidates can apply. The detailed eligibility and application process are given below.
About Company: Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
Job Title: Software Engineer
Location: Chennai
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Job Description:
- Analysing the product requirements or defects.
- Design and develop new product features or fix defects within estimated plans for development.
- Provide estimations of work effort for requirements.
- Review the design and code of peers
- Reproduce and fix defects
- Define and manage the build.
- Implement and unit test developed features.
- Contribute as QA in a high-performing self-organised team.
- Stakeholder management to handle the Care team and Customers on call.
- Proactive communication to Stakeholders.
- Automate unit test cases for the newly developed features with the Continuous Integration (CI) framework.
- Familiar with the Agile working model and JIRA tool.
Skills:
- Good analytical, debugging and communication skills.
- Expertise in CORE Java programming.
- Well-versed with multithreading concepts/programming & exposure to debugging tools/techniques for profiling Java.
- In-depth knowledge about Eclipse IDE including creating plugins of our own.
- Expertise in Javascript development.
- A good understanding of OOPS is a MUST along with exposure to Object Oriented Design (OOD) & Analysis
- Knowledge about VXML and SCXML files. Sound understanding of XPT files.
- Knowledge about VoIP technologies (like SIP/RTP/RTCP) would be an added advantage.
- Exposure to web-based applications would be an added advantage.
- Familiarity with formal design processes would be an added advantage.
- Exposure to Cloud Platforms like Azure, AWS etc. and microservice architecture.
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Qualification: B.E / B.Tech / M.E / M.Tech
Work Experience: Freshers / Experience
How to Apply for Genesys Recruitment 2023?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here