Denodo Recruitment 2021 : Denodo Recruitment 2021 For Systems Support. B.E / B.Tech / B.S candidates can apply. The detailed eligibility and application process are given below.
About Company : Denodo is the leader in data virtualization – providing unmatched performance, unified access to the broadest range of enterprise, big data, cloud and unstructured sources, and the most agile data services provisioning and governance – at less than half the cost of traditional data integration. Denodo’s customers have gained significant business agility and ROI by creating a unified virtual data layer that serves strategic enterprise-wide information needs for agile BI, big data analytics, web and cloud integration, single-view applications, and SOA data services across every major industry.
Job Title : Systems Support
Location : Chennai
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Job Description :
- 1st line incident and request management for the application used in our Team.
- Troubleshooting and maintaining Salesforce, SalesLoft and other applications.
- Ensure all issues are properly logged
- Logging and triaging incidents/requests within agreed SLAs
- Fulfilling requests and resolving incidents within agreed SLAs.
- Involvement in Enhancement request/project work and escalation to L2 Analysts
- Ensure accuracy of data in Salesforce and other databases.
- Assist in development of internal communications and presentations.
- Creating Articles and documentation
- Other duties as assigned.
- Provide timely, prioritized and complete user-based feedback to Sales, Marketing, Human Resources & Finance regarding department business cases, requirements and issues.
Skills :
- Good understanding business systems preferably with knowledge of CRM, PRM, ERP & HRMS.
- ITIL Foundation Certification / Microsoft / Any application Certification will be an advantage.
- BS degree in information Technology, Computer Science or relevant field
- Professional curiosity and the ability to enable yourself in new technologies and tasks.
- Being available for working outside of normal business hours, holidays, and some weekends when needed for on-call periods.
- The position is based out of Chennai and candidate should be able to operate from Chennai (No Remote Working)
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Qualification : B.E / B.Tech / B.S degree in information Technology, Computer Science or relevant field
Work Experience : Freshers
How to Apply for Denodo Recruitment 2021?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply : Click Here