Concentrix Recruitment 2024: Concentrix Recruitment 2024 For Analyst. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across six continents, our staff delivers next-generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people.
Job Title: Analyst
Location: Bangalore
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Job Description:
- The Point of Contact for forecasting and budget planning
- Updates the forecast with monthly / weekly actual data and suggested improvements based on trend analysis
- Refines forecasting scenarios and generates final forecast
- Refines and capture data to be used as an input to the models
- Designs and develops forecasting scenarios
- Generate short term forecasts, incorporating business impacts
- Revise forecast based upon feedback
- Maintain process documentation and tweak as per requirement.
- Understanding on Time Series forecasting
- Understanding of WFM and Contact volume & AHT forecasting
Eligibility:
- Highly skilled in Mathematical and Statistical modelling (R-studio, python)
- Experience in developing machine learning models like classification, linear/logistic regression.
- Knowledge on Excel & Power BI tools
- Ability of analyzing huge datasets
- Hands on experience of forecasting for large and complex attributes
- Analytical and good understanding of contact centre metrics
- Strong business acumen
- Should be a good communicator and a collaborator
- Strong Communicator and decision maker
- Core forecasting experience 0.6-2 years in a BPO/Contact center environment
- Qualification: Graduate
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Qualification: Any Graduate
Work Experience: 0.6 – 2 Years
How to Apply for Concentrix Recruitment 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Click Here