Cognizant Walk-In Drive 2024: Cognizant Walk-In Drive 2024 For Customer Support. Any Graduate candidates can apply. The detailed eligibility and application process are given below.
About Company: Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Job Title: Customer Support
Location: Hyderabad
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Job Description:
- Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
- Provide accurate information to customers regarding products/services offered by the company.
- Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
- Meet performance targets set by the organization for call handling time, resolution rates, and first-call resolution ratios.
- Collaborate with team members to achieve common goals and improve overall process efficiency.
Eligibility Criteria:
- Any graduates – 2021 to 2024 graduates (2024 passing out candidates should have all semester original mark sheet, except last semester)
- No backlogs/ Arrears
- Candidates pursuing graduation/post-graduation are not eligible.
- Willing to work in Night shift
Desired Candidate Profile:
- 0-1 year of experience in BPO voice processes (customer service/voice support).
- Excellent communication skills in English language proficiency are required.
- Ability to work on rotational shifts including evenings, nights, weekends, and holidays as per business needs.
- Strong problem-solving skills with attention to detail and analytical thinking abilities.
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Qualification: Any Graduate
Work Experience: 0 – 1 year
Walk-In Date: 3rd Sept 2024
Time: 10.00 AM – 1.00 PM
Venue: Cognizant Technology Solutions, Plot No 24 26 Financial District, Nanakram Guda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032 (View on map)
Contact Person: Bhavana Anumula
How to Apply for Cognizant Walk-In Drive 2024?
Interested and Eligible candidates can apply for this drive online by using the link below.
Apply: Walk-In
For more info: Click Here