Cognizant Walk-in Drive For Customer Support | 06th Jan 2024

Cognizant Walk-In Drive 2024: Cognizant Walk-In Drive 2024 For Customer Support. Any Graduate / Post Graduate candidates can apply. The detailed eligibility and application process are given below.

About Company: Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.

Job Title: Process Executive

Location: Hyderabad

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Requirement:

  • Excellent communication skills (written and verbal)
  • Educational Background: Minimum Technical Graduate (Btech, Bsc IT, B.Sc C.sc, B.Com C.sc, MCA).
  • 0M to 6M experience – preferred
  • Ability to communicate correctly and clearly with all customers.
  • Excellent documentation skills
  • Good comprehension skills ability to clearly understand and state the issues customers present
  • Ability to concentrate follow customers issues without distraction to resolution
  • Good composition skills ability to compose a grammatically correct, concise, and accurate written response
  • Work successfully in a team environment as well as independently
  • Ability to use a desktop computer system
  • Familiarity with Windows, Microsoft Office & Browsing Internet resources
  • Excellent typing skills
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business
  • Ability to approach problems logically and rationally
  • Action oriented and self-disciplined
  • Organized and detail-oriented
  • Resolving Technical complex queries ,
  • escalation channel to drive solution of B2B queries,
  • detect and track App defects and inconsistencies,
  • drive continuous improvement through root cause identification and defect elimination.
  • Shifts: Rotational/ Flexibility to work in night shift (24*7)
  • Work location: Hyderabad – permanent work from office

Key Skills:

  • Excellent Communication In English
  • Voice Process

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Qualification: Any Graduate / Post Graduate

Work Experience: Freshers

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Walk-In Date: 06th Jan 2024

Time: 10:00 AM to 1:00 PM

Venue: Cognizant Technology Solutions Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081

Contact Person: Pavan

How to Apply for Cognizant Walk-In Drive 2024?

Interested and Eligible candidates can apply for this drive online by using the link below.

Apply: Walk-In

For more info: Click Here